Refund Policy
Thank you for choosing HelloWorld IT Solutions. We value your trust and aim to deliver the best service experience possible. If, for any reason, you are not fully satisfied with our products or services, we’re here to help.
Service Refunds
We offer refunds on eligible services within 4-5 days of purchase or project initiation, provided that the service has not been fully delivered or completed. To request a refund, please contact our support team with your order or project details.
Product Refunds (if applicable)
For any software products, tools, or subscriptions purchased from HelloWorld, we accept refund requests within 3 days of purchase, provided the product has not been fully downloaded, activated, or used.
Non-Refundable Items
Certain items are non-refundable, including:
Custom-developed software or solutions
Personalized or tailored digital services
Completed consulting sessions or one-time service fees
Downloaded or activated digital licenses
Refund Processing
Once we review and approve your refund request, we will initiate the refund to your original payment method. Please note that processing times may vary depending on your payment provider, typically within 5 business days.
Project Cancellations
If you wish to cancel a project mid-way, refunds will be calculated based on the work completed up to the cancellation date. Any advance payments for work already delivered are non-refundable.
Billing Disputes
If you believe you were incorrectly charged or there is an issue with your billing, please contact our support team immediately. We will investigate the matter and work towards a fair resolution.
Contact Us
If you have any questions or need to request a refund, please reach out to us :team@sayhellotoworld.com.We’re here to ensure your experience with HelloWorld is smooth, reliable, and satisfactory.
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